Terms of Service
Last updated: April 24, 2026
1. Acceptance
By creating an account or accessing a workspace on ManageProSystems, you agree to these terms. If you are accepting on behalf of a property-management company, you represent that you have authority to bind that organization.
2. Your responsibilities
- Keep credentials confidential; one person per account.
- Use the system only for lawful, property-management purposes.
- Don't upload data you do not have the right to share (e.g. someone else's photos, ID scans).
- Respect the role-based access controls your workspace admin sets.
3. Acceptable use
You agree not to:
- Attempt to circumvent security controls, rate limits, or RLS policies.
- Spam, phish, or harass other users via messaging or notifications.
- Use automated tooling (scraping, bulk write) without written permission.
- Upload malware, or submit content that infringes intellectual property.
4. Service levels
We target 99.5% monthly uptime (measured by the /api/healthendpoint). Unscheduled downtime beyond that credits your account's next invoice pro rata. Scheduled maintenance windows are announced at least 48 hours in advance.
5. Data ownership
Workspace data (your tenants, properties, requests, etc.) belongs to the workspace owner. We hold it only to provide the service. You can export at any time. Upon account cancellation, data is retained for 30 days and then permanently deleted unless legal hold requires otherwise.
6. Fees
Fees are per workspace and billed monthly. Overages (e.g. excessive SMS usage) are billed at cost. Unpaid invoices more than 30 days late may result in workspace suspension.
7. Termination
You may cancel at any time from your workspace's Settings page. We may terminate accounts that violate these terms or fail to pay. Audit records are retained per the Privacy Policy even after termination.
8. Limitation of liability
To the maximum extent permitted by law, our liability is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect damages (lost profits, lost data where backups were available, etc.).
9. Changes
We may revise these terms; material changes are announced in-app at least 30 days before they take effect.
10. Contact
See also: Privacy Policy.